HOW CAN I ACT IF THERE IS A PRODUCT MISSING FROM MY ORDER?

HOW CAN I ACT IF THERE IS A PRODUCT MISSING FROM MY ORDER?

We recommend that when you receive your order, you should first check if there is any kind of violation to its package. If there is no obvious violation then you should communicate directly with us at [email protected] or by calling at 210-4836860 and report your problem.

Once we confirm that the fault is from our end and you still wish the completion of your order, then we will make an additional dispatch to you at our expenses*.
*We feel obliged to inform you that the frequency of uncompleted orders is extremely rare and it cannot exceed one mistake per customer during a year.